A well-read assistant that works only for your firm.
Ask Linnet reads the Immigration Rules, Home Office guidance and your own templates, then helps you find answers and draft faster. It runs on a private box dedicated to your firm, in your office or ours, and never on big-tech AI.
- Every source found in your library
- Quoted wording matches the source
- Adviser to confirm before advising the client
Answers with sources
Every answer points to the rule or guidance it came from, so you can check it in seconds.
First drafts in minutes
Refusal letter summaries, client letters, Home Office form answers and representations, in your firm's style.
A box just for you
A real, physical box rented to your firm alone and managed by us. Not a virtual machine, no cloud AI, no training on your files.
Every answer shows what it's based on.
Ask Linnet labels each part of an answer by where it came from, so you can see at a glance what has been checked and what needs a closer look.
It's still AI, so it can be wrong. Your advisers review everything before it goes to a client or the Home Office.
- Adviser-checked. From notes and figures a practising immigration adviser has added or reviewed, such as fees, income thresholds and the nuances of each route.
- Official source. From the Immigration Rules, Home Office guidance or licensed case law in your library, with the source shown.
- AI only. The assistant's own wording, not backed by your library. Treat it as a starting point and check it.
Hosted in our office
Your dedicated box sits in our secure office in South Yorkshire. Your team reaches it over a private, encrypted connection. Nothing to install.
In your office
For firms whose policies, clients or insurers require data to stay on their own premises. The box sits in your office and does all its thinking on site. Your team still connects through the same private, encrypted link, and we manage it remotely.
Built by people who do immigration work
Ask Linnet started as a tool for a working UK immigration practice. It did the job better than the cloud AI it replaced, so we're making it available to other regulated advisers.
What it helps with
- Finding the right rule, guidance page or form, fast
- Summarising refusal letters and listing each reason given
- First drafts of client letters, cover letters and representations
- Home Office application forms and other immigration forms, with more added before launch: drafting each answer from your case notes, ready for you to check
- Document checklists for each route
- Plain-English explanations for clients
- Spotting what might be missing from a bundle
- Turning a recorded discussion (MP3) into a written transcript, a summary of the key points and a draft follow-up email, on your own box (new for launch)
What it is not
- It is not a lawyer and does not give legal advice. You review and sign off everything.
- It is not a case management system. It works alongside the one you have.
- It is not for the public. We only supply regulated advisers: IAA-registered advisers, solicitors and CILEx lawyers.
- It is not a training tool. It supports advisers who are already qualified; it doesn't teach immigration law or make anyone qualified to give advice.
The library
Ask Linnet answers from a curated library that we keep up to date: the Immigration Rules and appendices, Home Office caseworker guidance, application forms and guidance notes, and licensed case law. A practising immigration adviser adds and checks key figures, such as fees and income thresholds, and notes on the nuances of each route. Answers show when they come from these checked notes and when they don't. We can add your own templates, precedents and house style when we set you up.
Who we are
Linnet Systems is based in South Yorkshire and run by a practising immigration adviser and an IT and data-protection specialist with a background in network security. We set up every box ourselves and support it directly, so you speak to the people who built it.
Your firm's own AI, on hardware we can point to
Most AI tools send your questions and documents to servers run by large tech companies, often outside the UK. Ask Linnet runs on a box dedicated to your firm, in your office or ours, and nowhere else.
A box just for your firm
Your documents, library and chat history live on a physical machine rented to your firm alone, not a virtual machine, and no other firm's data is ever stored on it. Hosted questions are answered by our AI engine in the same locked office, which keeps nothing afterwards. On-site boxes answer everything on site.
No big-tech cloud AI
Your questions are answered on our own hardware. We never pass client data to ChatGPT, Gemini or any other cloud AI service.
Nothing shared, nothing trained
Your files are never used to train or improve anything for anyone else, and we don't read or keep logs of what you ask. Your chat history stays on your own box.
Stays in the UK
Hosted boxes sit in our locked office in South Yorkshire, with backup power. In-office boxes stay with you. No overseas transfers.
Private, encrypted connections
Your box can't be found on the public internet, even when it's in your office. Only approved staff devices can reach it, over an encrypted private network.
Shows its sources and checks itself
Every answer lists where it came from, and built-in checks flag anything that doesn't match the library.
Fully managed for you
We handle security updates, library updates and monitoring. Your team just opens it in their browser.
Easier UK GDPR compliance
You stay in control of your data. We sign a data processing agreement and help with your data protection impact assessment.
How we secure every box
Whether your box is in our office or yours, it's built the same way.
- A stolen box is unreadable
- Everything on it is encrypted, and it only unlocks when it can reach our key server. Take it out of the building and the data can't be read.
- Sealed hardware
- No local logins, a locked BIOS and no booting from USB. Nobody can open it up from the keyboard.
- Invisible on your network
- It ignores every connection from your office network and the internet. Only approved devices on its private, encrypted network can reach it.
- Can't be turned against you
- It can only talk to its private network and our update servers, so it can't be used to look around your network or send data anywhere else.
- No surprise devices
- Every device that joins its private network has to be approved and signed off by us.
- Patched and watched, never read
- We apply security updates and check its health remotely: power, disk and temperature, never your content.
- Your backups, your key
- We set up the backup password with you when we install your box. After installation we don't know it and we don't keep a copy. Backups are encrypted with it on your box, then stored off site. We can't read them or recover the password, so keeping it safe is your firm's or your IT provider's responsibility.
- A clean exit
- If you leave, we return your data and backups, then securely erase the disk.
- Independently checked
- We're working towards Cyber Essentials certification, and every box design is security-tested before launch.
Two ways to run it
| Hosted in our office | In your office | |
|---|---|---|
| Where the box lives | Our locked office in South Yorkshire | On your premises, on your network |
| Where questions are answered | On our AI engines in the same locked office, which keep nothing afterwards | On the box itself, on site |
| How your team reaches it | Private encrypted link, approved staff devices only | Private encrypted link, approved staff devices only |
| Does your data cross the internet? | Only inside the encrypted link to our office | Only encrypted backups, and staff working remotely over the encrypted link |
| Who looks after it | Us | Us, remotely |
| Team size | From 1 user (sole advisers welcome), priced per user | 2–3 or 4–5 users, by box size |
Questions to ask any AI supplier
- Where, physically, are my client documents processed and stored?
- Is my data, or anything learned from it, used for other customers?
- Which other companies handle my data along the way?
- Can I see the source for every answer?
- What happens to my data if I stop using you?
We're happy to answer all five in writing.
Two simple plans
Both plans rent your firm its own physical box, fully managed by us. It is real hardware that holds only your firm's documents, not a virtual machine. We confirm a quote after a short discussion, by email or phone, whichever suits you, based on the size of your team and what you need in the library.
Hosted
Our recommended option for most firms: private, dedicated and nothing to install.
Introductory price for the first 3 months after launch
- Your own physical box, not a virtual machine, in our secure South Yorkshire office
- Private, encrypted access for your team only
- Library updates as rules change, with key figures adviser-checked
- Transcribing recorded discussions (MP3), done on our own hardware
- Support, security updates and monitoring included
- Discounts for larger teams
On site
For firms whose policies, clients or insurers require data to stay on their own premises.
Introductory price for the first 3 months after launch
- A dedicated box installed on your premises, on a UPS (required, we can supply one)
- Questions answered on site; only encrypted backups leave your building
- Staff connect through a private, encrypted link
- Managed and updated remotely by us
- Transcribing recorded discussions (MP3), done on the box itself
- Library updates with key figures adviser-checked, plus support and monitoring
One-off setup fee
Hosted setup is £500. On-site setup is from £2,900, depending on how far you are from South Yorkshire. It covers a full day on site: installing your box and its UPS, connecting your team's devices, and a demonstration and training session for your staff. Adding a lot of your own material to the library, such as templates, precedents and house style, is quoted separately.
Why we don't sell the box
Every box stays ours and fully managed. That's how we keep it secure, patched and up to date, and it means you never have to worry about the hardware.
Introductory prices apply to everyone for the first 3 months after launch in February 2027, while we settle in, then the standard price shown crossed out applies. Standard prices reflect uncertain and volatile memory and hardware costs. All prices exclude VAT and may change as new features are added. On-site lead times depend on global hardware supply.
Try it free for 72 hours in February
Ask Linnet is in final testing. Register your interest and we'll send you a free 72-hour trial account when we launch in February 2027.
It helps if you tell us
- Your firm's name and who regulates you
- How many people would use it
- Whether you'd prefer hosted or in your office
- Roughly where you're based
What the box does on your network
A one-page summary for whoever looks after your IT. It applies to on-site boxes. Hosted boxes need nothing on your network beyond the app on each device.
- What it is
- A small desktop computer that runs Ask Linnet for your firm only. It's owned, managed and supported by Linnet Systems.
- Power
- One standard socket, through a UPS. A UPS is required for every on-site box, and we can supply one. Site visits to fix problems caused by power cuts without a UPS are chargeable.
- Network
- One Ethernet connection with an address from DHCP. Ideally put it on its own VLAN or guest network, because it needs nothing from your LAN.
- Inbound
- None. It accepts no connections from your network or the internet. No port forwarding or firewall changes are needed.
- Outbound
- Only its encrypted private network (Tailscale, built on WireGuard):
UDP 41641,UDP 3478andTCP 443to Tailscale's servers. PlusTCP 443for security updates. Nothing else. - Who can reach it
- Only staff devices approved on your firm's private network. Each device needs the Tailscale app and a web browser, and we help set these up.
- Data at rest
- Fully encrypted. The disk only unlocks when the box can reach our key server, so a removed box can't be read.
- Management
- Linnet Systems applies security updates and monitors health remotely. There are no local user accounts.
- AI services
- None outside the box. Questions are answered on the box itself and never sent to cloud AI providers.
- Backups
- Encrypted on the box with your firm's own password, then stored off site. We set the password up with you at installation; after that we don't know it and don't keep a copy. Only your firm or your IT provider holds it. We can't read the backups or recover the password.
- When you leave
- We return your data and backups in a standard format, then securely erase the disk.
Questions from your IT team are welcome: hello@linnetsystems.co.uk